Messages covered by this policy
Smisy may send one-time passcodes, appointment confirmations, appointment reminders, service updates, and promotional offers when a customer has provided the required consent. Message frequency varies according to account activity, bookings, and communication preferences.
How customers opt in
Customers may consent through a Smisy-powered booking or salon workflow, or by replying Y when a Smisy message asks them to confirm enrollment. Consent is voluntary and is not a condition of purchase.
By opting in, a customer authorizes Smisy and the participating salon to send text messages to the mobile number provided. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How to opt out or get help
Reply STOP to stop text messages. Reply HELP for assistance. Customers can also contact admin@smisy.io for support with communication preferences.
After an opt-out request, a final confirmation message may be sent. No further marketing messages will be sent unless the customer opts in again. Essential account or transactional communications may be delivered through another available channel.
Privacy and data protection
Smisy handles personal information according to the Privacy Policy. Mobile information is not shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that support message delivery, security, customer service, and salon operations, subject to appropriate safeguards.
Questions
For questions about this policy or a specific message, email admin@smisy.io.